Emergency Exit

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It’s no secret that companies usually contact former employees for an Exit Interview. Let’s face it…they can be uneasy and uncomfortable. However, they are an important practice used by most companies to better themselves as an organization.

Below are some tips for a successful (and hopefully less awkward) exit interview:

• Be calm and professional…control your emotions.

• Be honest. Feel free to share the true reason(s) you are     leaving the organization, maybe it’s something that can easily be fixed.

• Give advice. Companies love to hear raw feedback on how they can better the organization.

• Back to basics…remember the compliment sandwich? Provide something positive that you did enjoy about the company, then something constructive followed by another positive.

• Don’t burn any bridges; you may want to rejoin the company at a later time.

erin.lindquist@mattressfirm.com

Are you married to your job?

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After recently getting engaged and planning a wedding I naturally have been thinking a lot about the concept of marriage and what it entails. I have been thinking about the significance of the ring, the vows, the wedding ceremony and why people choose to get married? With the divorce rate of 1st year marriages being at 50%, what is it that half of the married couples do that make the marriage work and what are some doing, or not doing to make the marriage fail?

You might ask “what does all this marriage talk have to do with my job?” Am I just being a “brideszilla” and letting this significant event control my every thought, or do these same questions apply to your career? Why is it that some people have a healthy and happy relationship with their co-workers, can find success with their career. While others dread going to work and cringe at the thought of hanging out with their co-workers for more than the required amount of time? And why is the unemployment rate, much like the divorce rate is at record highs?

Now I know your job isn’t what you’re technically “married” to, but should employees look at an offer letter more like a wedding ring- a symbol of trust between the company and the employee. A vow that you are going to commit to the company and the company is going to commit to you? Should companies and employees be thinking of the on-boarding process as the “wedding day/ honeymoon period” where both parties are excited about the future, wanting to look their best for each other, and celebrate the joining of two people… or company and new employee?

A marriage takes two people to make it work. The same applies in your professional career. Before accepting a job, or hiring a new employee, make sure you are certain this is something you can commit to. I don’t expect everyone to take one job and be there for the rest of their professional career, but only work somewhere you will be happy, only hire people you would want to work with everyday! After all you are with your co-workers more than your family. Work with people you can trust, would you marry someone you didn’t trust?

So as I might be stressing about the minimal details of planning a wedding (flowers, cake, linens) and you might be stressing about the minimal details of the job search (title, office building, name of company, what paper to print your resume on), remember to cherish and look for the things that will not fade and really matter. I know that I am marrying a man of character that I trust and love to be around. So when looking at your career look for the values of the company, the people you will be working with, and ultimately your overall happiness. Best wishes to you and your “marriage”!

Looking for wedding tips? amanda.williams@mattressfirm.com

Applying the Right Way



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Recently, I was asked, “Should I apply online or in person?” Without hesitation, I replied that you should apply however the job posting requested you to apply. Hiring managers tend to get a little irritated by people who don’t follow directions; it can be an indication of your work ethic.

These days, technology is everything. Most employers want you to fill out an extensive assessment. If you can’t figure out how to apply online, employers will get nervous about your technical abilities. Once they evaluate your assessment and resume, they will contact you to let you know the next step in the interview process. I am a part of that type of organization. It saves the recruiter time and allows us to interview and track more candidates who are potentially a better fit. So, if this was a question directed towards my company, my first answer would be to apply online.

However, I once had a candidate that wanted to apply in person. I’m not sure if she wanted to explain the gaps in her resume or if she just wanted to make a good first impression before I reviewed her resume. Whatever her reason might have been, this was probably one of the most impressive approaches I have seen in my career as a recruiter. I was called to the front desk because a visitor needed to see me. I wasn’t quite sure what this visitor needed, but I didn’t want to make them wait. Upon my arrival, I saw a young lady waiting with documents in hand. I knew at this point, she was applying for a position; I couldn’t turn back now. Had I known, I would have told the receptionist to have her leave her resume at the front, and I would review at my earliest convenience. I sat down with her, and she began to explain the gaps in her employment and how she was top in sales (a million dollar writer with her previous company in fact). She made great eye contact and much confidence; she totally won me over. Had she not made this approach, I may or may not have gone further in the interview process with her. But the salesman in her made her want to go over and beyond and make a great first impression.

I’m not suggesting that everyone take this unconventional approach. Nevertheless, I think that sometimes, if you find yourself applying for jobs and not hearing back from the employers, it’s crucial to find a way to stand out. Whether it’s in an email or a simple call, find a way to let that employer know why you will be a great asset.

Apply now with Daja! daja.pope@mattressfirm.com

Can you provide me an example of a time …

Whether you are sitting on your couch having a phone interview or sitting across a desk from your potential new boss you need to make sure you are able to answer the questions they are fielding you effectively to make a good impression to continue in the interview process.

The STAR technique is a must to know when you are preparing for an interview!

S – Situations: Detail the background of your answer; provide a context – where and when.

T – Task: Describe the challenge and expectations, what needed to be done and why.

A – Action: Elaborate your specific action, what did you do and how, maybe what tools you used to accomplish the goal

R – Results: Explain the results and accomplishments, recognition given – quantify, give them a number they can relate to.

Time and time have I heard candidate provide very surfaced answers that basically do not answer the question, so my advice to you job seekers is to find specific examples that you can use during an interview and apply the STAR technique. Once you do, I’m sure you will find your STAR job!

Looking for more STAR Tips? brandee.baker@mattressfirm.com

Know Your Story and Practice Telling It!

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It’s no secret that today’s job market is an extremely competitive one. A four year degree is now the norm so what else can you offer to a potential employer? One of the biggest downfalls that I observe every day from job seekers is they don’t know their own story. You can no longer rely on your college degree to get you through the first step of a company’s interview process. You must stand out and one way to effectively do this is to know your story and be able to convey that story to someone that doesn’t know you. Think of “your story” as being your own personalized elevator speech. If you were to get on an elevator with the CEO of your dream company to work for what would you say to sell yourself?

The first step in preparing to tell your story to a hiring manager is to research and analyze some commonly asked interview questions. If you have already had the opportunity to participate in a few interviews you should begin to recognize a common trend in interview questions. Of course companies, recruiters, and hiring managers will have different personalities and different styles so naturally interview questions will be worded differently but if you peel back the layers and get down to the core of each question you should be able to find that common theme in the question.

As an example, to help get the wheels turning, you might recognize questions like “Tell me about yourself?”, “What makes you unique?”, “What are your three biggest weaknesses”, or “Tell me about your biggest failure?”

Ultimately, if you come to an interview and are not prepared to answer commonly asked interview questions and are not able to tell your story, you will inevitably bomb the interview. Below are some simple tips to help you get prepared for an interview and hopefully help you land your dream job!

1. Research and write down the top 50 most frequently asked questions.

2. Spend time answering each question in the same manner in which you would deliver it in an interview.

3. When answering questions think about how your response will or could be perceived from a potential hiring manager. Simply put, put yourself in their shoes. If you were going to interview and potentially hire “you” what would be an appropriate response.

4. Use real time examples from your personal life or past work experience. Avoid hypotheticals.

5. Practice telling your story and answering interview questions out loud and in front of a mirror and repeat until you feel comfortable.

6. Last but not least, this may sound a little strange but have a friend or family member conduct a mock interview with you. Assuming you have completed step #5 you should be able to fluently, without stuttering, looking at notes, or using that pesky “uh” filler word be able to give a great interview that genuinely describes who you are and what you can offer to a potential employer.

Share your story with Bryce at bryce.beaulieu@mattressfirm.com

Definition of a Sale: The Transfer of Enthusiasm

As someone transferring from a position in sales into to the recruiting world, I have found something that seems to remain consistent in both fields. While I was in sales training, we referred to the definition of a sale as the transfer of enthusiasm. If one expresses a lot of passion and excitement for a product or service to another, it is almost certain that the other person will begin to show interest or grow excitement for the same. So why not use this method in an interview? Energy and positivity can be easily displayed whether your interview is on the phone or face-to-face. Here are some helpful tips on how to transfer your enthusiasm!

• Smile! A smile can be heard over the phone, be welcoming and set a good mood for the environment when face-to-face.

• Show your interest! Do a little research about the product or service and let the interviewer know that you would be excited to be a part of their overall purpose and help reach their company’s goals.

• Be prepared! Don’t wake up two minutes before answering the phone or speed down the highway on your way to the meeting place. Make sure you give yourself enough time to wake up, build some energy and refrain from being boring or monotone.


• Ask questions! The more questions you ask, the more interested you appear.


• Be yourself! There is never a time and place where you should be ashamed of your strengths. This is your time to shine! Let them know why you are great for the position. Sell yourself!


• Build rapport! It never hurts to make a friend! Consumers feel more comfortable buying from a friend than a stranger, so I’m sure the same would work in an interview. If the meeting is in their office, look around and ask about their kids or common theme, who knows you make have something in common! This will help the interviewer remember you and associate you with that topic of conversation outside typical interview questions.


Looking for more enthusisatic tips? ashley.gonzales@mattressfirm.com

Advice for College Graduates



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Finding a job right out of college can be a long and stressful process if you are not prepared. With the unemployment rate just over 9%, recent college graduates find themselves in a unique position because they have an immense amount of competition compared to college graduates from previous years. In addition, candidates with more experience are currently willing to take jobs that offer lower salaries which is very appealing to hiring managers.

But don’t worry! If you are prepared and enthusiastic you can score yourself a great job. Below I have listed some tips that will help you land your first job out of college.



1) Get a mentor! This person does not have to be someone with experience in recruiting or in Human Resources. This is a person that is going to help you identify traits, characteristics and strengths that may not be so obvious to you. Even if have had jobs that may not seem to have given you that much experience, a mentor can help you breakdown past jobs and reveal abilities that can be relevant in the job that you are applying for.

2) Use the internet to your advantage: Many people use social media networks like Twitter and Facebook but only a small percentage of job seekers use networks like LinkedIn that actually give them resources, job postings and tips to finding new jobs. Monster.com and Careerbulider.com are great websites, but think about it, everyone is using those websites in their job hunt. Get creative when looking for a job and use networks that are not so obvious.

3) Use experience from Collegiate Clubs and Organizations, Fraternities or Sororities: These organizations can provide you with much more than just great memories during college. Don’t forget to list on your resume any responsibilities, charities, negotiations, and positions that you may have been a part of in these organizations.

4) Don’t limit your network: Friends, parents, grandparents and friends are great resources to use during your job search. Referrals are great ways for employers to notice you.

5) Use Career Services at your university: In most cases, career services has good relationships with employers that are very involved with that university. They can tell you of who is hiring and what positions they are looking to fill.

6) Don’t forget the obvious: When you are interviewing make sure that you know your resume like the back of your hand! This will ensure that you tell the interviewer everything they need to know about you and it shows them that you are taking their time seriously. Also, make sure that you are well dressed and polished. Typically, a nice suit will do the trick! Lastly, stay positive! Every interview is a new opportunity so go in with high energy and not with the feel of defeat.

Walking across the stage soon? edith.botello@mattressfirm.com